FAQ
I’ve lost/forgotten my log in details, what do I do?
Your username will always be your email address. To reset your password go to the Sign In page, click ‘Forget your password?’ and then enter your email address.
I’ve made a mistake with my order, what do I do?
Please contact our support team via our Contact us page regarding your issue.
I’ve received my order, but the size does not fit. How can I exchange?
Please contact our support team via our Contact us page regarding exchanging your size.
I have a query regarding my order. Who can I contact?
You can get in contact with our support team via our Contact us page.
If the item is showing as in stock, how long will it take for my order to be delivered?
View our shipping information here.
Why can’t I edit my delivery address details?
For security reasons, and to enable us to track orders easily, orders are delivered to depot only. Your Fleet Manager will ensure you receive you order.
My size is showing as out of stock, what do I do?
If the item is showing as out of stock, you cannot order it online. Please contact our support team via our Contact us page regarding your size being out of stock.